Commercial Policy

Kiwi Pumps warrants its products free from defects in materials and workmanship under normal use and service for which its products were designed. This warranty is for a period of 12 months from installation or 15 months after shipment from the factory, which ever comes first. This standard warranty applies unless specific warranty conditions are granted by Kiwi in writing. If its product should fail through defect in workmanship or material within the stated warranty period, Kiwi must be notified in writing within the warranty period of such defects and shall have the option of requiring return of parts or product to its factory for verification of any claim.

The warranty is in lieu of any other liability for defects. KIWI MAKES NO WARRANTY OF MERCHANTABILITY AND NO WARRANTY THAT ITS PRODUCT SHALL BE APPROPRIATE FOR ANY PARTICULAR PURPOSE, nor are there any other warranties, expressed or implied, by operation of law or otherwise. This warranty does not cover any expense ( Labor, lost production), incurred in repairs or alteration made outside the Kiwi factory without prior authorization, not does it cover in any way the performance of equipment which has been revised or altered by others. The customer is wholly responsible for establishing the suitability of the product for his particular application and for operating conditions, which do not exceed published product limitations. Kiwi shall not liable for damages or delay resulting from or related to defective products, nor for consequential, special or contingent damages for breach of warranty.

PRICING, TERMS, QUOTATION AND OPEN ORDER POLICIES

Order Changes

In the event an order is changed after acceptance by Kiwi the following applies.

1. Changes to an order are subject to factory approval.
2. Changes made to an open order may extend the ship-date.
3. Changes to an open order may affect the product price.
4. Changes to the product ship-date by the distributor may affect the price.

Published Prices And Shipment

1. The published prices for all Kiwi Products are subject to change without notice. All price exclude sales, excise, use or other taxes, all of which are for customer’s account.
2. Prices are Ex- Works (Manufacturing Facility).
3. Special Quotations may be obtained from Kiwi for products not covered by published prices. Validity of quotations will be stated on each quotation or Proforma. Quote to accompany order or quote number should be stated on order.